PROGRAM GOALS:
The Medical/Dental Office Management Diploma Program will prepare Students for an entry-level position as a Front Office Administrator, Medical/Dental Office Insurance Clerk, Medical/Dental Office Receptionist, Medical/Dental Transcription, Medical/Dental Assistant, Administrative Assistant, Computer Operator, or Billing Clerk with abilities to work in Medical and Dental Healthcare Offices or Hospitals.

PROGRAM PHILOSOPHY:
The Medical/Dental Office Management Program of National Polytechnic College is committed to excellence in education demonstrated by providing a meaningful comprehensive entry-level education program to Students, containing quality educational instruction. The program supports the vision, values, and mission of National Polytechnic College by offering a Medical/Dental Office Management program that adheres to the highest standards of educational integrity. In combination, the eight program courses ensure the adequacy of a well-rounded program through classes in didactic theory and integration and acquisition of performance objectives in the real life setting.

PROGRAM OBJECTIVES:
Upon completion of the Medical/Dental Office Management Diploma Program, Students will successfully obtain the knowledge and abilities to apply the following skills:

• Accurately complete, and submit various Medical/Dental Insurance Billing forms (CMS-1500, ADA Insurance Billing Form)
• Anatomy and Physiology of all major body systems
• Apply HIPAA regulation in all areas (Patient Confidentiality rules and guidelines)
• Basic computer knowledge using Microsoft Office Software and Medisoft Patient Accounting Software
• Basic financial Accounting/bookkeeping procedures (Accounts Receivable and Payable)
• Comprehension of Medical and Dental Terminology and Abbreviations
• Dental Anatomy and Physiology
• Identify and apply Laws and Ethics within the healthcare field
• Knowledge of all Basic Medical insurance (Medical and Dental) types
• Maintain office inventory of Medical and Office supplies and equipment
• Medical Insurance Terminology and Abbreviations
• Medical Insurance/Reimbursement Collection procedures
• Medical/Dental office oral and written communication skills
• Perform administrative duties with minimal supervision
• Perform the proper obtaining of Patient vital sign measurements including Ht and Wt
• Professional advancement strategies
• Proper usage of Medical/Dental Coding manuals (ICD-9 CM, CPT-4, HCPCS, CDT)
• Typing skills of 45 WPM and 10 key by touch
• Understand their role as a Front Office Administrator/Coding Specialist
• Understanding Medical and Dental charting with extraction of diagnosis and procedures performed


This course program consists of classroom lectures, laboratory (hands-on application), and externship.


OCCUPATIONAL OBJECTIVES:
The Medical/Dental Office Management Diploma Program will prepare Students for an entry-level position as a Front Office Administrator, Medical/Dental Office Insurance Clerk, Medical/Dental Office Receptionist, Medical/Dental Transcription, Medical/Dental Assistant, Administrative Assistant, Computer Operator, or Billing Clerk with abilities to work in Medical and Dental Healthcare Offices, Hospitals.


Semester Credit Hour Definition:
15 Lecture Hours = 1 Semester Credit Unit
30 Laboratory Hours = 1 Semester Credit Unit
45 Externship Hours = 1 Semester Credit Unit

* Some semester credit units have been rounded down to the nearest whole or half unit.


COURSES

MTAP 1 Medical Terminology, Anatomy & Physiology – Part 1

Semester Units: 5
Clock Hours: 80

Students will learn how to pronounce, spell and define Medical Terminology Word Parts. Students will obtain a clear understanding of all major body systems, locations (body plane, cavities and regions), functions and the ability to identify each structure with special focuses on the Sense, Nervous, and Integument System.

MTAP 2 Medical Terminology, Anatomy & Physiology – Part 2

Semester Units: 5
Clock Hours: 80

Student will obtain an understanding of each body system structure and, functions and most common pathologies and injuries related to the human body. They will be able to differentiate between proper examinations position(s), imaging techniques and how tumors are classified.

MTAP 3 Medical Terminology, Anatomy & Physiology – Part 3

Semester Units: 5
Clock Hours: 80

Students will learn about the Endocrine system functions and the importance of homeostasis. They will also become able to identify structures, spell, pronounce and have basic knowledge of the disease process of the Reproductive, Cardiovascular and Respiratory Systems. Basic financial accounting concepts for the medical professions are reviewed along with basic Pharmacology and Psychiatry disorders and treatments.

MDOM 4 Law & Ethics/HIPAA/Communication & Writing Skills/Front Office

Semester Units: 4
Clock Hours: 80

Upon completion of module the Student will have complete knowledge and understanding on the Legal and Ethic standards that pertain to the Medical Industry and interpret Medical laws and practice ethical Medical decision making. Student will have the ability to apply HIPAA and OSHA compliance regulations rules. Students learn the skills to properly communicate effectively through verbal, non verbal and written communication with patients and the healthcare provider team. Comprehension of the basic Front office; Telephone procedures, patient scheduling, maintain patient confidentiality and opening and closing of the office etc.

MDOM 5 Dental Terms & Anatomy/Dental Charting & Forms/Medisoft Patient Accounting Software Patient Accounting Software/Medical Records

Semester Units: 4
Clock Hours: 80

Students will learn to pronounce and spell Medical and Dental terms. The Student will be able to recognize common chart abbreviations, various filing methods used in the Medical/Dental Office. And also learn how to differentiate between active, inactive and closed files. Gain the ability to apply HIPAA rules in regards to privacy /release of patient information. And receive a complete review of the Oral Cavity structures and functions. And learn how to perform accurate clinical charting (manual and EMR), form completion (Registration, H&P, Consent to treat, finical, etc.) entering patient information into Medisoft Patient Accounting Software database and computer basics.

MDOM 6 Medical-Dental Insurance, Coding, Forms/Billing & Collections/Medisoft Patient Accounting Software Patient Accounting Software

Semester Units: 3.5
Clock Hours: 80

Upon completion of this module Students will become able to identify Private Payer and Government Medical Insurance plans. Students will be able to recognize and discuss the requirements for Medical Insurance coverage eligibility. Become able to identify Medical Insurance fraud and abuse. Have the ability to correct dirty Medical Insurance Claims and create clean Medical Insurance claims, distinguish between usual, customary and reasonable reimbursement methods and know Patient payment collection terminology and strategies. Also our Students will learn the various methods of preventing Medical Insurance claims rejection, Medical coding principles and Hospital Billing basics. Students will learn how to verify Patient Medical Insurance Coverage, effective Medical/Dental Coding Practices (CDT, CPT-4, and ICD-9 CM). Instruction is provided on how to appropriately complete electronic and manualCMS-1500 Medical Insurance claim forms. Data entry and management of Medical Insurance Claims into Medisoft Patient Accounting Software. Using Medisoft Patient Accounting Software Students will learn how to posting payments and adjustments and how to write collection letters. Students will also obtain basic knowledge in Accounts Payable and Receivable.

MDOM 7 Intro to Microsoft Office/Bookkeeping/Medical Emergencies/Job Preparation Skills

Semester Units: 3.5
Clock Hours: 80

Students will learn the basic principles in Microsoft Word and Excel as well as Introduction to the Internet. Students will learn how to recognize the three most common bookkeeping systems, identify common bookkeeping errors and how to avoid them; importance of trail balance, maintaining petty cash, review of A/P and A/R. Students will engage in discussion and apply the concepts of Medical and Dental Practice Management. Students will be able to identify Medical emergency supplies, recognize and respond to Medical emergencies, perform CPR, apply patient financial and medical education, perform the taking of Patient vital signs. Students will learn how to conduct an effective job search, prepare cover letter and resume, complete job applications, perform mock interviews and receive instruction on basic life skills.

MDOM 8 Externship

Semester Units: 3.5
Clock Hours: 160

Externship provides school-coordinated work experience in a medical setting. Students gain practice with administrative and coding duties and receives employer feedback.

TOTAL SEMESTER UNITS: 33.5
TOTAL CLOCK HOURS: 720

*NOTE: At its discretion, NPC may accept transfer credit for subjects or courses completed in other postsecondary institutions when comparable in scope and content to the MDOM courses taught at NPC, by passing the written “Challenge” examination given by NPC. Credit for previous training may be awarded, providing that the Student successfully passes the examination with a minimum grade of 70%.


Program Admissions Requirements:

1. High School Diploma, GED, or equivalent, or pass the “Ability-to-Benefit” (ATB) Test.
2. Be at least 18 years of age
3. WONDERLIC admissions examination score of 17 or higher
4. Successful interview with MDOM program director or assigned designee

Recommended Prerequisites:

1. Completion of high school courses in medical or dental subjects

Program Completion Time:

8 months / 32 weeks / 720 hours / 33.5 semester credit units

Program Lecture (Didactic Theory) 404.5 clock hours
Lab 155.5 clock hours
Externship 160 clock hours

Maximum Number of Students in Lecture Class: 25
Maximum Number of Students in Laboratory Class: 25

Requirements for Graduation:

Upon completion of all courses within the program with a grade point average of no less than 70%, and after satisfactorily completing all practical skills, knowledge assessments, and competencies in the externship portion of the program, the successful graduate will receive a Diploma.

SCHEDULE OF CLASSES:
Monday through Friday from 8:00 AM to 12:30 PM
Monday through Friday from 12:45 PM to 5:15 PM
Monday through Friday from 5:30 PM to 10:00 PM

CURRICULUM SEQUENCE:
MTAP 1, 2 & 3 is required prior to enrollment in MDOM 4, 5, 6, 7
MTAP 1, 2 & 3 or MDOM 4, 5, 6, 7may be taken in any order
MTAP 1, 2 & 3 and MDOM 4, 5, 6, 7must be completed before enrollment in MDOM 8